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Privacy Policy

At REVENTANDO EL GLOBO ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website, REVENTANDO EL GLOBO (the "Website"), and when you purchase our products or use our services. By using our Website, you consent to the practices described in this policy.

1. Information We Collect:

We collect different types of information from you depending on your interaction with our Website:

  • Personal Information You Provide: This includes information you voluntarily provide to us when you:

    • Create an account: Your name, email address, password, and contact information.

    • Place an order: Your shipping address, billing address, phone number, and payment details.

    • Subscribe to our newsletter or marketing communications: Your email address.

    • Contact us for support or inquiries: Your name, email address, phone number, and the content of your communication.

    • Participate in surveys or promotions: Your name, email address, and any other information you provide.

 

  • Automatically Collected Information: When you visit our Website, we automatically collect certain information about your device and browsing activity, including:

    • Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.

    • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience, personalize content, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

    • Device Information: Information about your device, including device model, unique device identifiers, and mobile network information.

 

  • Information from Third Parties: We may receive information about you from third-party sources, such as payment processors, shipping carriers, and marketing partners, to help us fulfill your orders, improve our services, and personalize your experience.

 

2. How We Use Your Information:

We use the collected information for various purposes, including:

  • Providing and Managing Our Services: To process your orders, fulfill your requests, manage your account, provide customer support, and communicate with you about your purchases.

  • Personalizing Your Experience: To tailor the content, products, and offers we display to you based on your interests and browsing history.

  • Improving Our Website and Services: To analyze website traffic, understand user behavior, conduct research and analytics, and improve the functionality and user experience of our Website.

  • Marketing and Promotions: To send you newsletters, promotional emails, and other marketing communications about our products, services, and special offers, where permitted by applicable law. You can opt-out of receiving these communications at any time.

  • Security and Fraud Prevention: To protect our Website and users from fraud, security breaches, and other harmful activities.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

 

3. How We Share Your Information:

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who assist us in operating our Website, processing payments, fulfilling orders, delivering products, sending emails, conducting marketing activities, and providing customer support. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

  • Business Transfers: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any such change in ownership or control of your personal information.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes, such as a court order or subpoena.

  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

  • With Your Consent: We may share your information with third parties with your explicit consent.

 

4. Your Choices and Rights:

You have certain rights regarding your personal information:

  • Access and Correction: You may access and update your account information by logging into your account on our Website. You can also request to review, correct, or delete your personal information we hold.

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by clicking the "unsubscribe" link in the emails or by contacting us directly.

  • Cookie Preferences: You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our Website.

  • Do Not Track: Our Website does not currently respond to "Do Not Track" signals from your browser.

  • To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.

5. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology for transmitting sensitive information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

 

6. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

7. Children's Privacy:

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

 

8. Links to Other Websites:

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

 

9. Updates to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our Website after the posting of changes constitutes your acceptance of those changes.

 

10. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

 

 

Thank you for trusting REVENTANDO EL GLOBO with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.

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